- Collects and processes specimens from inpatients, outpatients and nursing home patients using proper procedures and universal precautions.
- Collects urine specimens for drug testing following established guidelines.
- Interacts with patients, laboratory staff, lab client staff, physicians, nursing and other hospital staff. Is the first line public relations representative of the laboratory.
- Performs minimal waived and moderately complex testing.
- Interacts with and collects specimens from patients of all age groups from newborn to geriatric.
Essential Functions:
- Provides Excellent Customer Service.
- Participates in process improvement activities in phlebotomy and customer service improvement and service recovery.
- Performs venipuncture or microcollection procedures on patients with a minimum of discomfort following established identification and labeling policies. Uses safety collection devices when performing phlebotomy. May perform therapeutic phlebotomy procedures.
- Collects urine drug specimens, paternity specimens and legal blood alcohol specimens following protocols established.
- Assesses physical, emotional and developmental needs of patients so that specimens collected from patients of all ages are appropriate and adequate for laboratory testing.
- Performs designated computer operations, including accessioning patients and result inquiry.
- Works ON-CALL hours and reports to work within 30 minutes of call.
- Performs waived testing such as Instacup drug testing.
- Interacts positively with hospital staff, patients and clients to answer questions or explain procedures.
- May train MLT Students and new employees. May train personnel in other departments such as nursing to perform phlebotomy procedures in their areas.
- Attends mandatory inservice training and department meetings and takes personal responsibility for learning through continuing education.
- May respond to codes, traumas and other emergencies.
Additional Responsibilities:
Additional duties as may be assigned by your supervisor, the section heads or charge technologist.
Qualifications:
- High School graduate.
- Recent phlebotomy experience in a clinic or hospital setting OR successful completion of a phlebotomy technical course with 80 hours or more of supervised practical clinical experience OR successful completion of a Medical Assistant program with phlebotomy training OR successful completion of a Certified Nursing Assistant program with phlebotomy training.
- Must be CPR certified.
- Must pass a competency examination consisting of written and practical challenges prior to the end of the probationary period (240 hours actually worked).
- Pass
OHS Job Placement Assessment (JPA). - Must be able to type 15 WPM.
- Excellent public relations skills required.
- Knowledge, skill, interest and ability to perform specimen collection procedures and use the computer in processing specimens.
- Ability to work and communicate with patients of all age groups in a tactful and professional manner.
- Must have valid driver’s license in the state of residency. Must possess and maintain a clean driving record as evidenced with no exclusions listed under insurance contract.
Working Conditions:
Potential exposure to Latex products, blood borne pathogens, hazardous materials, and communicable diseases.
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